The cultures of the world communicate in many different ways, following customs, manners and communication rules that often cause confusion and discomfort in international visitors. Learn how to manage and cope with cross-cultural demands across the globe.
BL@CC Cross-Cultural Communication courses ensure students are fully prepared to deal with other cultures, understand their differences, cope with their strangeness and overcome any potential prejudice. They prepare people to predict and cope with the issues associated with doing business with or living in different cultural environments.
The course overviews the variety of different models of world culture, which illustrate general differences between cultural practices. This enables the holistic understanding of regional cultural groups across the world. After grasping this generic cultural mapping, it becomes easier to understand the cspecifics of any individual culture. We provide an overview of global cultural types and a detailed break down of the specific practices of whichever cultures you are interested in doing business with. An important element of cross-cultural communication is the ability to read your audience well enough to recognise when you need to change your approach. For example, whereas getting Germans to unfold their arms during a presentation might indicate great success, in Italy it would mean next to nothing. A Japanese businessman saying "yes" might not be agreeing to your demands, but simply trying to avoid that anyone loses face. Effective business in China is not achieved during in-office formality, but via the trust relationships built at after-hour dinners, clubs and bars. We explain the techniques required to successfully do business in other countries. A core problem for people moving to work in other cultures is the degree to which they get culture shock, which can cause homesickness, the continued inability to adapt, depression and an increased likelihood of upsetting locals through inappropriate behaviour. We can help you deal with culture shock and develop techniques to overcome it. A common problem for Western organizations trying to do business with other cultures is the inherent belief that one's own culture of civilization is superior, and that other cultures are unable to reach or deal with its sophistication. This often results in communication being perceived as arrogant and demeaning. We can help you better understand the intricacies of your own and other cultures, enabling you to perceive and cope with differences that might otherwise seem insurmountable. Read more...Understand World Cultures
Read Cross-Cultural Communication Styles
Manage Culture Shock
Avoid Cultural Racism
